Shipping policy

SHIPPING TIMES

We ship our genuine TKTX numbing products from Queensland, Australia.
We dispatch twice a day to ensure you will get your order as fast as possible. 

Australia Post/NZ Post

DHL: 1-3
Express: 2 – 7 business days
Regular: 7 – 10+ business days

PICK UP IS NOT AVAILABLE

 

SHIPPING INSURANCE

We all know that parcels can be lost in transit. While we always strive for same or next day dispatch, we can’t always rely on shipping couriers. They are notorious for losing packages, with shipping insurance it ensures you will get your TKTX numbing products.
If we deem that your package has been lost in transit your order will be resent with priority. But, with the same service you originally paid for.